Friday, 2008-05-09
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Serving the South Carolina Lowcountry since 1996.
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  Account Information
There are three personal account types at ISLC:

  Services Offered
  • Personal dial up accounts
  • High Speed DSL starting at $39.95/mo
  • Leased Line/Frame Relay access from 56k up to T-1
  • Onsite setups and consultations available (see pricing below)
  • Dial-up ISDN access starting at $24.95/mo!
  • Web page design services for businesses
  • Web page publication services for businesses
  • Private domain registering
  • Dedicated dial up access

  General Info

All accounts have a $14.95 signup fee. We provide custom Internet installation disks and/or instructions that are compatible with Windows XP, Windows 2000, Windows NT 4, Windows Me, Windows 98, and Macintosh (System 7.1 or higher) operating systems (if you are not sure about your system capabilities, please call us for assistance.) Onsite setup is available for $95 per hour (1 hour minimum). In-office setup is also available for $45 per hour (1 hour minimum).


  Unlimited Access
$18.95
  • Unlimited Access means you are not charged for usage time, just a flat rate. However, 24x7 connection is not permitted (session limits are 12 hours) and your connection must be interactive. That means you can stay online as long as you wish as long as you are doing something interactive on the Internet (e.g. browsing the web is interactive; downloading files is interactive; leaving your computer on all night with your e-mail client checking your mailbox every 30 minutes is not interactive). If you need or want a 24X7 dedicated line please call for pricing.
  • Pay either $18.95/month or $190/year
  • Up to 5 e-mail POP accounts
  • 5 MBs of space for personal web pages and associated files

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  Intermediate Access
$14.95
  • 50 hours per month for $14.95/month or $150/year
  • After 50 hours is used, $.02 per minute
  • Unused time is not carried over to the next month. Usage time is reset to 50 hours on the 1st of the month
  • Up to 5 e-mail POP accounts
  • 5 MBs of space for personal web pages and associated files

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  Basic Access
$9.95
  • 20 hours per month for $9.95/month or $100/year
  • After 20 hours is used, $.02 per minute ($1.20 per hour)
  • Unused time is not carried over to the next month. Usage time is reset to 20 hours on the 1st of the month
  • Up to 5 e-mail POP accounts
  • 5 MBs of space for personal web pages and associated files

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  ISDN Dial-up Access Accounts

ISLC offers ISDN Internet access. ISDN (Integrated Services Digital Network) allows you to surf much faster than a typical modem connection. In simple terms ISDN is a digital phone line. Traditional phone lines are analog and as such are susceptible to all sorts of noise and variations in quality. That's why you get a range of connect speeds on a regular modem. ISDN, however, only connects at 64K for each channel...no more no less. It is very clean and very fast compared to traditional modems. Business and home users install ISDN adapters (commonly called ISDN modems) to replace their current analog modem, which generally run from $100 - $200 for home-use types.

ISDN dial-up for 64K is $24.95/month plus the signup fee (for new customers). ISDN dial-up for 128K is $39.95/month plus the signup fee. This charge is in addition to the ISDN phone service charged by your phone company. You will need to contact your phone company for current rates and availability in your area.

There are strict session and time-out limits on ISDN Dial-up. ISDN Dial-up is not available for web server purposes (game servers, site hosting, mail servers, etc.).

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  How to open an ISLC Account

There are two ways to sign up with ISLC. Simply drop by our office and fill out the Customer Service Agreement. At that time, you will receive the software or configuration information for your system. By the time you get home and install the software, you will be able to dial in and start browsing the web. If you plan on paying by credit card and do not require software, you can sign up over the phone. We will send the Customer Service Agreement (you can review the Agreement online) and configuration information by mail (or fax if you prefer). You will have 10 days to fax, mail, or drop off your signed Customer Agreement.

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  Educator Accounts

  • If you are a full-time classroom teacher you qualify for the Educator's Account. The Educator's Account includes 50 hours of online time per month for $9.95 per month.
  • Non-profit organizations and schools can publish their web pages (you design, we host) for free. Simply call ISLC at 770-1000 or email us with your request.

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  Billing Procedures

  • Billing is conducted on the 1st of each month
  • If you are an auto credit card customer, your card will be debited the monthly fee plus any applicable overtime charges.
  • If you are an invoice customer, invoices are mailed on the 1st of each month and payment is due by the 16th. After 30 days of non-payment, your account will be disabled until all charges have been paid in full. A $10 reactivation fee may apply.
  • Accounts with returned checks/ACH debits due to insufficient funds will be assessed a charge of $30 per check, and the account will be disabled until the checks and charges are paid by cash or money order.
  • After 45 days of nonpayment accounts will be closed and may be turned over to our outside collection agency. An additional $30 collection fee will be added to all accounts sent to collections.

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